Support
Stuck? Ask Us.
Something not importing, a grade not adding up, or a question about your account — get in touch and we will work through it with you.
Ways to reach us
Email Us
support@example.comBest for account problems, billing questions, and anything you can describe in writing. Include your course name if the question is about an import.
Call Us
+1 (555) 010-0100Best when something is urgent and a deadline is involved. If no one picks up, leave a message and we will call back.
Support hours: Monday to Friday, 9am – 5pm
Common Questions
Before You Write In
My syllabus did not import correctly.
Every imported course stays fully editable — open it and correct any assignment, date, or grade weight by hand. If a whole syllabus came back wrong, email us and say which course it was.
Can I change a grade weight after importing?
Yes. Grade weights live on the course and can be edited at any time; your grade recalculates from the new weights immediately.
How do I delete my account?
Email us from the address on the account and we will remove it along with your courses, assignments, and posts.
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