Support
Stuck? Ask Us.
Something not importing, a grade not adding up, or a question about your account — send us a message and we will work through it with you.
How to reach us
Or Email Us
support@gpapal.siteTell us what you were doing and what happened instead. Include your course name if the question is about an import, and write from the address on your account if it is about billing or deletion.
Support hours: Monday to Friday, 9am – 5pm
Common Questions
Before You Write In
My syllabus did not import correctly.
Every imported course stays fully editable — open it and correct any assignment, date, or grade weight by hand. If a whole syllabus came back wrong, email us and say which course it was.
Can I change a grade weight after importing?
Yes. Grade weights live on the course and can be edited at any time; your grade recalculates from the new weights immediately.
How do I delete my account?
Email us from the address on the account and we will remove it along with your courses, assignments, and posts.
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